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Macy's integration

Macy's department-store marketplace — apparel, home, and beauty — running in the same order inbox and stock pool as every other channel you sell on.

Macy's is the store most Americans picture when they hear "department store" — a century-old brand with tens of millions of shoppers moving through apparel, home, and beauty every season. Its marketplace opens that mainstream, brand-trusting audience to third-party sellers who'd otherwise only reach them buried in the crowd of an open marketplace. For an apparel or home brand, a Macy's listing is shelf space in front of a shopper who came to buy from Macy's — not one who came to sort a category by lowest price. That intent is the whole draw, and it's why the channel is worth the approval process.

What you can do

  • Macy's orders land in Rilk as they're placed. Pick, pack, and ship without living inside Macy's seller portal.
  • Apparel and home catalog kept in lockstep with your other channels from one stock pool — no overselling the size or colorway that's suddenly moving everywhere at once.
  • Variation-heavy listings handled cleanly — size, color, and style run alongside your Amazon, Walmart, and eBay catalogs from one screen.
  • Ship-confirm with tracking returned to Macy's automatically.
  • Returns handled in the same flow as every other channel — the make-or-break detail in apparel, where return rates run high.
  • Per-unit profit reconciled against Macy's actual payouts — after commission and fees, not estimated.

What's supported

  • Catalog listing — create, update, deactivate — with per-channel price overrides.
  • Variation listings (size / color / style) synced from one stock pool.
  • Real-time inventory sync, decrementing on sale across every channel at once.
  • Order ingestion with full line-item detail, plus accept / refuse.
  • Ship-confirm and tracking submission back to Macy's.
  • Return ingestion and settlement reconciliation into per-unit profit.

Connecting Macy's

Log into Rilk, open Company Settings → Marketplace integrations, pick Macy's, and connect the seller account you've been approved for. Your listings, inventory, and recent orders flow in.

Macy's runs its marketplace on the Mirakl platform, and seller access is invite-and-approval-based on Macy's side. Rilk connects the account once you're approved — there's no separate integration to stand up.

Why sell on Macy's with Rilk

The value of Macy's is reach: a mainstream department-store audience that a smaller apparel or home brand can't buy its way in front of anywhere else. The cost of Macy's — and every department-store marketplace like it — is the operational drag of one more portal with its own catalog quirks, its own order screen, and its own payout report. Apparel makes that worse: high variation counts and high return rates mean a channel run by hand drifts out of sync fast.

Rilk absorbs the drag. One stock pool means the popular size can't oversell across Macy's, Amazon, and your own store at once. One inbox means Macy's orders sit right next to everything your team already picks. And because returns and Macy's actual payouts both flow into the same per-unit profit math, you see what the channel truly earns after the returns come back — not the flattering pre-return number. Department-store reach, without a department store's worth of extra admin.

  • All marketplaces — every channel Rilk connects.
  • Multi-channel sync — one stock pool across Macy's, Amazon, Walmart, and more.
  • Returns — inspect, restock, or write off, each reconciled against the marketplace refund.
  • Bloomingdale's — Macy's more premium sibling marketplace.

Get started

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